Home Visits

For customers aged 75 or over*, we can visit you in your own home to discuss your needs. If you decide to use our help, we can advise you on the best options to make your home more suitable for you. We can advise on, or arrange, any scale of work from fixing a dripping tap, arranging extra stair rails or larger works such as removing a bath and installing a level-access shower.

We can make grant applications on your behalf, prepare work-plans and draw up schedules of work, obtain estimates from reputable contractors, and monitor and inspect any work as it proceeds.

We can also check your financial information if you want us to, with many customers gaining from increased income as a result of a home visit.

Maybe you’re not sure if staying in your own home is what you want. If this is something you have been thinking about, then we can offer advice about other types of housing that are available.

*discretion to visit under 75’s where exceptional circumstances apply. eg disability, very poor housing